Program article tutorials

agent software
investor software
analysis software
online calculator

CUSTOMER SUPPORT

WINDOWS


Overview

With the newer MS operating systems and Excel programs there are four things you must resolve for ProAPOD to perform correctly.

  1. Enable Macros
  2. Display and Use Our Toolbar
  3. File Permissions
  4. Save As Excel 97-2003 Workbook

1) Enable Macros

You MUST "enable macros" for ProAPOD to perform correctly. Macros are procedures written inside the program that control the toolbar commands, data computations, and user forms. This only needs to be done once.


2) Display and Use Our Toolbar

You MUST display our toolbar and use it exclusively to perform all functions in the program. It must be displayed each time you use the program.


3) File Permissions

Microsoft requires that you MUST give yourself permission to work with our program. You will not be able to save your work and may be alerted that the program is "read only" until you grant yourself file permission. This only needs to be done once.


4) Save As Excel 97-2003 Workbook

You MUST select "Save As Excel 97-2003 Workbook" when prompted. This only needs to be done once. The article below includes screenshots taken from Excel 10.


OTHER ISSUES

  • When Vista "fails to read" ProAPOD
    Learn how to disable the user account control when Vista fails to "read" the ProAPOD program. This article and video presentation are provided at the Microsoft Windows support site (opens in a new window).
  • Win XP & Excel 7 Compatibility Issues
    Learn how to resolve compatibility issues when using Excel 2007 on the Win XP platform. The link will take you to the Microsoft Support site (opens in a new window).

GENERAL

  • Resolving Download Issues
    Learn how to find our installation file on your computer in the event you downloaded it but are unable to locate the executable file (.exe) on your computer.
  • Resolving Print Issues
    Learn why you attempted to print a ProAPOD report and instead printed out multiple pages that had nothing to do with the report.

MAC


To properly install and run ProAPOD on a MAC you must partition your hard drive and then install a Windows operating system and MS Excel in this partion. Here are two ways to partition your hard drive (free and not-free). ProAPOD has no affiliation with the sites listed below.

  1. "BootCamp" (free). The Boot Camp utility is included with Mac OS X and can be found in the Utilities folder within the Applications folder. The links below provide additional insight (link opens in a new window):
  2. "Parallels Desktop 7" ($79.95). It is not free but a trial period is available. This is said to add features in BootCamp that enhance overall performance (link opens in a new window):
  3. Related Discussions. Other sites discovered on the web on this subject are provided below (links open in a new window):