FAQs

proapod software icon Frequently asked questions about our ProAPOD software and calculator solutions!

The following addresses the most frequently asked questions we receive about our products. Please contact me directly if you still have any questions.

1. OUR SOFTWARE: Agent 6 & Executive 10

Will ProAPOD work with Win 7 and Win 8?
Yes, ProAPOD is compatible with all the newer Windows platforms.

Will ProAPOD work with Excel 2013?
Yes, ProAPOD is compatible with all the newer Excel programs.

Will ProAPOD work on a MAC?
Not unless your hard drive is partitioned and includes both a Windows operating system and Excel. Read more here at [Customer Support].

Does ProAPOD come on CD, or is it a download?
Agent 6 and Executive 10 are each software solutions that you must download and then install on your computer. You will receive an email with installation instructions minutes after your purchase.

Can I install the program on more than one computer?
Yes.

Is it okay if my associate downloads and uses one of my installs?
Yes.

Can I email the investment property analysis reports I create in ProAPOD?
Yes, but it does require a third-party software program. Here are two with a favorable rating and FREE. You only need one.

Do you include a Help file?
Yes. Open the program and click Help > Online Help.

Do you provide tutorials?
Yes. You will links to tutorials in ProAPOD Help > Online Help. You can also view several support videos by clicking here: [Open Video List]

Does ProAPOD come with free technical support?
Yes, all ProAPOD products include telephone support.

Does ProAPOD contain macros?
Yes.

What are macros?
Macros are procedures that make the program function. For example, our toolbar works as the result of macros.

Are the macros in ProAPOD safe?
Yes. Absolutely 100% safe.

When I open the program I get a message that prompts me to accept you as a trusted source before it will enable macros. What does that mean?
This occurs when the security level you have set for Excel is set to MEDIUM or HIGH. By checking me as a "trusted source" the program opens correctly and the message does not appear again.

Is ProAPOD digitally signed?
Yes.

Do you provide a trial?
Not really. But call me at 503.949.9034 if you're seriously interested. Perhaps we can work something out.

2. OUR CALCULATOR: Pro RE Calculator

How do I download Pro RE Calculator?
You don't. Pro RE Calculator is not a download. You access it online by logging in from our website.

Will I receive a CD?
No, Pro RE Calculator is an online solution you can open simply by logging in.

After my purchase I was not able to open the calculator, why?
Right after you purchase Pro RE Calculator you must log out to close the session. Then log back in and you will be taken directly to the appropriate Pro RE Calculator page.

How do I open the calculator?
Open the ProAPOD web site and click the Login button in the upper-right toolbar then enter your email and password.

Does Pro RE Calculator require subscription or renewal fees?
No. You make a one-time payment for 24/7 access.

Will I have to pay when Pro RE Calculator is updated?
No. You are never charged when we add new functions or features.

Can I print from the calculator?
Yes, but it's not dynamic. You print only a screenshot of the form and results. But it will provide you with something you can file away for future reference. So it can serve a useful purpose.