FAQS
Got a question?
Questions most frequently asked about our real estate investing software solutions and online real estate calculator are listed below.
Please take a few minutes to see whether we address your question and provide an answer.
If we don't address or answer your question regarding our software on this page, please feel free to contact us directly by phone or
contact us by email
.
OUR SOFTWARE SOLUTIONS
Will ProAPOD work with Vista and Windows 7?
Yes, but Microsoft added some security measures that require you to manually enable Excel applications like ProAPOD. It's not difficult to resolve and only needs to be done once but
if you get stumped please read the articles on our Customer Support
Will ProAPOD work in Excel 2007 and Excel 2010?
Yes, but the same comment provided above does apply.
Will ProAPOD work on MAC?
Yes, but only on Mac computers with Mac Office 4.2 OR Mac Office 2010. It will not work with Mac Office 2008. Still,
there are issues you must confront. If you encounter an issue when trying to install ProAPOD, check out the following articles
(third-party sites not associated with ProAPOD):
Why haven't I received a CD?
ProAPOD is not shipped on a CD. After your purchase, login to your account to download the software directly to your computer.
Do I have to have Excel to use ProAPOD?
Yes. But Microsoft® Excel is the most widely used spreadsheet in the world, so you won't regret having it.
Can I email my investment property analysis reports created in ProAPOD?
Yes, but it does require a third-party software program. There are two that seem to have a favorable rating and both are FREE. You only
need one (I tend to prefer PDFCreator, but both work).
- CutePDF© at www.cutepdf.com
- PDFCreater at www.pdfforge.org.
CutePDF doesn't seem to work.
You must also download the Free Converter (called
Ghostscript). You will find it on the CutePDF© web site
just below CutePDF's download link. Look for
Free Converter
Can you explain how to email a report?
You'll find what you're looking for in ProAPOD's
Help file. From the toolbar click Help > About ProAPOD > How
to Email a Report. You can also click
here to watch a video presentation..
Does ProAPOD come on CD, or is it a download?
All ProAPOD real estate investing software solutions are a download. You will
receive an email with software installation instructions minutes after your purchase.
Can I install the program on my office and home computers?
Yes. ProAPOD's single-user license provides two software downloads for each of its software solutions.
Do I have to be a commercial real estate broker to use ProAPOD software?
On the contrary. ProAPOD was specially-designed
so those with little or no real estate investing or multifamily property experience can easily use it.
I know nothing about cap rates or other ratios. Will ProAPOD be over my head?
Not at all. ProAPOD makes all rate of return computations
automatically whether you understand the formulas or not.
Do I need to know any formulas to use ProAPOD?
Not unless you want to. ProAPOD knows the formulas and automatically computes all the required cash flows and rates of return for you.
Would ProAPOD benefit me as a real estate investor?
Absolutely. ProAPOD is perfect for real estate investors and real estate professionals alike.
Can I learn to work with income property by using ProAPOD?
Others have. Seemingly, paying close attention to the reports and Help file will help you learn about real estate investing and multifamily property evaluation.
Does ProAPOD include a Help file?
Yes. From the ProAPOD toolbar click Help > Online Help.
What's the big deal with the one-page marketing package?
It includes all the information you need to
market a rental property investment on one easy page.
What does the Price Analyzer do?
It's a specially-designed tool that will help you determine a rental property's most reasonable
price based upon various rates of return. [Watch Video]
Do you provide tutorials?
Yes. You will links to tutorials in ProAPOD Help > Online Help. You can also view several program tutorial videos that can be accessed from this page. [Open Video List]
Does ProAPOD come with free technical support?
Yes. All ProAPOD real estate investing software solutions include telephone support.
Does ProAPOD contain macros?
Yes.
What are macros?
Procedures that make the program function. For example, ProAPOD's toolbar works as the result of macros.
Are the macros in ProAPOD safe?
Absolutely 100% safe.
When I open the program I get a message that prompts me to accept you as a trusted source before it will enable macros. What does that mean?
This occurs when the security level you have set for Excel is set to MEDIUM or HIGH. By checking me as a "trusted source" the program opens correctly and the message does not appear again.
Will checking you as a trusted source lower my computer's security level?
No.
Is ProAPOD digitally signed?
Yes. ProAPOD software is signed by James R Kobzeff and certified by Thawte.
OUR ONLINE REAL ESTATE CALCULATOR
How do I download the calculator?
The calculator is not a download. You access the calculator online by logging in.
Will I receive a CD?
No, the calculator is an online program you can open simply by logging in.
After my purchase I was not able to open the calculator, why?
Right after you purchase the calculator you must log out to close the session. Then log back in and you will be taken directly to the calculator.
How do I open the calculator?
Open the ProAPOD web site and click the Login button in the upper-right toolbar then enter your email and password.
Does real estate calculator require subscription or renewal fees?
No, you make a one-time payment only.
Will I have to pay when the calculator is updated?
No, you are never charged when we add new functions or features to the calculator.
Can I print from the calculator?
No, the calculator does not have a print function. We may add one in the future, however, and you will get it without additional cost.