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Resolving Download Issues
"Finding the ProAPOD File"

by James Kobzeff

This will explain how to locate the ProAPOD installation file on your computer in the event you downloaded it from your Customer Account page but forgot where you saved it.

A. OPTION-1
"Search Your Computer"

If you correctly downloaded ProAPOD® from our website to your computer then the appropriate file is on your computer and you must locate it.

1. From your desktop click Start then Search.


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2. Click "All files and folders".


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3. In the box labeled "All or part of the file name" enter the appropriate file name (listed below) then click Search.

  • ProAPOD_inv.exe - INVESTOR 4
  • ProAPOD_basic.exe - AGENT 6
  • ProAPOD_cfa.exe - EXECUTIVE 10
  • ProAPOD_b2cupgrade.exe - AGENT 6 to EXECUTIVE 10 Upgrade

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4. Locate the appropriate file in the Name pane and double-click it to begin the installation and then simply follow the installation instructions.


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B. OPTION-2
"Search Firefox"

If Firefox is your default browser, you can easily look for the location where Firefox downloads files to your computer from the web.

1. Open Firefox and from the toolbar click Tools and then Options...


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2. Look for your location alongside "Save files to". In this case they are saved on my "Desktop". So I will close Firefox, find the appropriate ProAPOD® file on my desktop, and then double-click it to install the software.



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Result: Once ProAPOD® is installed correctly, two icons will appear on your desktop that enable you to open the program easily.


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